Privacy Policy

Last updated: August 2026

At OpenField, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect information when you visit or make a purchase from openfieldwear.com.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:

• Your name
• Email address
• Billing and delivery address
• Telephone number
• Payment and transaction information
• Order details
• Information you provide when contacting customer support
• Information about how you use our website

We may also automatically collect certain technical information, such as your IP address, browser type, device information and website activity.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Process payments
• Arrange delivery
• Provide customer support
• Communicate with you about your orders
• Manage returns and refunds
• Improve our products, services and website
• Prevent fraud and protect the security of our store
• Comply with legal and regulatory obligations
• Send marketing communications where permitted and where you have provided the appropriate consent

3. Payment Information

Payments are processed through third-party payment providers.

OpenField does not store your full payment card details on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms.

4. Shopify

Our online store is powered by Shopify.

Shopify may collect and process information necessary to operate the store, process orders, provide checkout functionality, maintain security and provide other services.

You can learn more about how Shopify handles personal information through Shopify's privacy documentation.

5. Third-Party Services

We may use third-party service providers to operate our business, including services for:

• Payment processing
• Order fulfilment
• Shipping and delivery
• Website analytics
• Advertising
• Customer communications

These providers may process personal information only as necessary to provide their services or as otherwise permitted by applicable law.

6. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand how visitors use our website, and measure advertising performance.

You may be able to control or disable certain cookies through your browser or our cookie preferences where available.

Some website functionality may not work correctly if essential cookies are disabled.

7. Marketing and Advertising

Where permitted by law, we may use information about website activity to measure and improve advertising campaigns.

We may use services such as Google Ads and related technologies to understand how visitors interact with our website and to measure conversions.

Where required, we will request appropriate consent before using non-essential cookies or similar tracking technologies.

8. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business, including payment processors, fulfilment providers, shipping companies, technology providers, analytics providers and advertising platforms.

We may also disclose information where required by law or where necessary to protect our rights, customers or business.

9. International Transfers

Some of our service providers may process information outside the United Kingdom or your country of residence.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place as required by applicable law.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfil orders, provide customer support, comply with legal obligations, resolve disputes and enforce agreements.

11. Your Privacy Rights

Depending on where you live and the applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Object to certain processing
• Request restriction of processing
• Withdraw consent where processing is based on consent
• Request a copy of certain personal information

To exercise a privacy right, please contact us using the details below.

12. Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children.

13. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

OpenField
Email: clix.atendimento@gmail.com
Website: openfieldwear.com