Shipping Policy

Last updated: August 2026

At OpenField, we aim to make your shopping experience simple and straightforward.

1. Shipping Destinations

We currently ship to customers throughout the United Kingdom.

2. Free UK Shipping

FREE STANDARD SHIPPING on orders over £30.

Our current products are eligible for free standard shipping when the order total meets the applicable minimum.

The available shipping options and any applicable charges will always be displayed at checkout before you complete your purchase.

3. Estimated Delivery Times

Our estimated standard delivery time is:

5–10 business days

Delivery times are estimates and are not guaranteed. Actual delivery times may vary due to factors outside our reasonable control, including carrier delays, weather, customs procedures, peak periods and other unexpected circumstances.

4. Order Processing

Orders are generally processed after payment has been successfully received.

Processing times may vary depending on product availability and order volume.

You will receive an order confirmation after placing your order.

Where tracking is available, tracking information may be provided once your order has been dispatched.

5. Delivery Address

Please make sure your delivery address is complete and accurate when placing your order.

OpenField is not responsible for delays or additional costs caused by incorrect or incomplete delivery information provided by the customer.

If you realise that you have entered an incorrect address, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has been processed.

6. Delivery Delays

Although we work with our fulfilment and delivery partners to provide reliable delivery, delays can occasionally occur.

If your order has not arrived within the expected delivery timeframe, please contact us at:

clix.atendimento@gmail.com

We will do our best to assist you.

7. Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide your order number and photographs of the damage where appropriate.

If you believe your package has been lost in transit, please contact us so we can investigate the delivery with the relevant carrier.

8. Contact

If you have any questions about shipping or your order, please contact:

OpenField
Email: clix.atendimento@gmail.com

Website: openfieldwear.com