Terms of service
Terms of Service
Last updated: August 2026
Welcome to OpenField. These Terms of Service apply to your use of our website and to purchases made through openfieldwear.com.
By using our website or placing an order, you agree to these Terms of Service.
1. About OpenField
OpenField is an online retailer offering outdoor and lifestyle clothing and accessories.
For questions about your order or our services, please contact us at:
Email: clix.atendimento@gmail.com
Website: https://openfieldwear.com
2. Products
We make reasonable efforts to ensure that product descriptions, images, colours, sizes and other information on our website are accurate.
Colours may appear slightly different depending on your device or screen.
Product availability may change without notice. If an item becomes unavailable after you place an order, we will contact you and provide an appropriate solution, which may include a refund.
3. Prices
All prices displayed on our website are shown in British Pounds (GBP) unless otherwise stated.
The total price payable, including any applicable delivery charges, will be shown before you complete your order.
We reserve the right to correct pricing errors or other obvious errors on our website. If an obvious pricing error affects an order you have placed, we will contact you before processing the order.
4. Orders
When you place an order, you are making an offer to purchase the selected products.
After placing your order, you will receive an order confirmation by email.
We reserve the right to decline or cancel an order where there is a legitimate reason to do so, including product unavailability, suspected fraud, or an obvious pricing or listing error.
If we cancel an order after payment has been taken, we will provide an appropriate refund.
5. Payment
We accept the payment methods displayed during checkout.
Payment must be successfully authorised before an order can be processed.
6. Delivery
We currently offer delivery to customers in the United Kingdom.
Where free shipping is offered, the applicable conditions will be displayed on the website or at checkout.
Estimated delivery times are provided as guidance and may vary due to circumstances outside our reasonable control, including carrier delays, customs procedures or other delivery disruptions.
We will not be responsible for delays caused by events outside our reasonable control.
7. Returns and Refunds
Our Returns & Refunds Policy explains how returns, cancellations and refunds are handled.
Nothing in these Terms of Service limits or excludes your statutory consumer rights.
8. Faulty or Incorrect Products
If you receive an item that is faulty, damaged, or different from what you ordered, please contact us.
We will work with you to provide an appropriate remedy in accordance with applicable consumer law.
9. Promotions and Discounts
Promotional offers are subject to the conditions stated at the time of the promotion.
For example, where an offer states “2 for £69.99”, the promotional price applies when the applicable quantity and product conditions are met.
Promotions cannot be combined unless expressly stated otherwise.
10. Website Use
You agree not to misuse our website, attempt to gain unauthorised access to our systems, interfere with the operation of the website, or use the website for unlawful purposes.
11. Intellectual Property
Unless otherwise stated, the content of this website, including our branding, logos, text, graphics and original materials, belongs to or is used by OpenField with appropriate permission.
You may not reproduce, distribute or commercially exploit our content without permission.
12. Third-Party Services
Our store may use third-party services and platforms to process payments, fulfil orders, provide delivery services, analyse website activity, or support the operation of our website.
These services may have their own terms and privacy policies.
13. Limitation of Liability
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.
Nothing in these Terms affects your statutory consumer rights, including rights relating to faulty, unsafe or misdescribed goods.
14. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be made available on our website, with the date of the latest update shown at the top.
15. Governing Law
These Terms are governed by the laws applicable to the transaction and do not affect any mandatory consumer protections that apply to you in the United Kingdom.
16. Contact
If you have any questions about these Terms or your order, please contact:
OpenField
Email: clix.atendimento@gmail.com
Website: openfieldwear.com